1. Who is responsible for the processing of the data provided on the website?
The entity responsible for the processing of personal data collected on the website is:
- Dail Software SL (hereinafter, the ENTITY
- Address: Avenida de Europa 19, 28108 Alcobendas (Madrid)
- Tax ID: B86642030
- Email: info@dail.es
2. DATA PROTECTION OFFICER
ALARO AVANT, S.L
Email: dpo@dail.es
3. What are your data used for? (Purpose of processing)
The purposes for which your personal data collected through the website will be processed are as follows:
- To manage your inquiry or request made through any of the contact channels available on the website.
- If you have provided your consent, we will send commercial communications regarding the services that make up the ENTITY’s activities and/or news related to the industry.
- To manage the commercial relationship and/or provision of services you have contracted, including specifically enabling access to the customer area available on the website.
- To address and process requests for exercising rights related to personal data protection.
- To notify security breaches regarding personal data protection.
- To manage the receipt of your application for inclusion in the ENTITY’s recruitment processes and, if applicable, keep you informed of its status.
- To comply with legal obligations applicable to the ENTITY.
- To understand user behavior on the website in order to detect potential cyberattacks on our site.
4. From whom do we process data?
The category of stakeholders whose personal data we process for the aforementioned purposes is candidates or applicants, website users, and customers of the ENTITY.
5. What data do we process?
The categories of data we will process for the aforementioned purposes are as follows:
Clients:
- Identifying data: username and password for access to the client area.
Web Users:
- Identifying data: first and last name, email address.
- Employment details: company they belong to.
- Other: any other information provided when making contact.
Applicants:
- Identifying data: name, email.
- Academic and professional data: education, qualifications, professional experience.
- Employment details: profession, job positions.
- Other: any other information provided in the CV.
We do not process special categories of personal data (those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or union membership, genetic data, biometric data for uniquely identifying a person, health data, or data regarding sexual life or orientation).
6. How do we obtain and where do the data come from?
The personal data we process has been provided by you directly. However, in the event that you provide data from third parties, you declare that you have obtained consent from the interested parties and commit to providing them with the information contained in this policy, exempting the organization from any responsibility due to failure to comply with this obligation.
7. Legal basis for processing personal data
The legal basis that legitimizes the processing of your personal data is:
- The consent you have provided for sending commercial communications.
- Legitimate interest to address the request and/or inquiry.
- Execution of a contract or adoption of pre-contractual measures to manage the provision of the service, including administrative management.
- Execution of pre-contractual measures to manage your application.
- Compliance with legal obligations applicable to the ENTITY, such as compliance with the provisions of the GDPR and LO 3/2018, which support the processing of data for the exercise of data protection rights of stakeholders and notification of security breaches in personal data protection.
- Our legitimate interest in protecting our image, business, and history by avoiding attacks on our website. In this case, the interested party may not refuse the processing of their personal data but may exercise, if applicable, the rights recognized in the “rights” section of this policy.
8. Who has access to the data?
We inform you that your personal data may be communicated to the following recipients to properly manage the relationship with the ENTITY:
- Public administration with competence in the matter.
- National Security Forces and Law Enforcement.
- Auditors and inspectors.
- When required by law or competent authorities.
- Service providers acting as data processors. For example, companies related to the provision of services that form part of our activities. These companies only access the personal data they need to carry out those services.
9. Will there be international transfers of personal data?
International data transfers involve the movement of personal data from the European Economic Area (EEA) to recipients in countries outside the EEA.
We inform you that, as a result of contracting the online marketing tool Mailchimp, your data may be transferred to the service provider located outside the EEA, The Rocket Science Group LLC d/b/a Mailchimp, located in the USA, 675 Ponce De Leon Avenue, Northeast Suite 5000 Atlanta, GA 30308, USA, who is responsible for processing, to carry out internal communications about activities, news, or updates related to the ENTITY. In this regard, we inform you that Mailchimp is certified under the EU-US Data Privacy Framework (Adequacy Decision July 10, 2023).
We inform you that no additional international transfers of personal data provided through the website are made. However, if any such transfers occur, you will be informed in advance. In this case, the international transfer will be made to recipients in countries with an adequate level of protection as that of the European Union. If some of these recipients are in third countries without an adequacy decision from the European Commission, or without providing adequate guarantees ensuring a sufficient level of protection, the ENTITY will ensure the protection of your data by signing the standard contractual clauses adopted by the European Commission and adopting complementary technical, organizational, and contractual measures to ensure an essentially equivalent level of protection.
10. How long will we retain the data?
We inform you that the personal data provided will be retained for the time necessary to fulfill the purposes for which they were originally collected (as indicated in point 3 of this Privacy Policy) and for the periods set by applicable legislation, as well as for periods established to address potential claims arising from processing, and as long as you do not revoke the consent given. Similarly, we will retain your data as long as you do not object to the processing. All of this in accordance with the principles of data minimization and retention limitation established in applicable law.
If you have provided your resume, we will retain your data for a maximum of one year from the receipt of the CV, unless you have authorized us to retain your data for a longer period.
11. What are the data protection rights of the interested party?
You may exercise at any time and free of charge the rights of access, rectification, and deletion, as well as request that the processing of your personal data be restricted, object to it, request portability (when technically feasible), or withdraw consent, and if applicable, not to be subject to a decision based solely on automated processing, including profiling.
To do so, you may contact Dail Software SL, located at Avenida de Europa 19, 28108 Alcobendas (Madrid) or email dpo@dail.es, where we may request documentation to properly verify your identity. You have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.
12. How do we protect the user’s data?
We are committed to protecting the information you provide to us. In response to the trust placed in us and considering the importance of the protection and confidentiality required for your personal data, we inform you that we have implemented the necessary technical and organizational measures to ensure the confidentiality, availability, integrity, and resilience of our processing systems and services. To do this, we employ security measures designed to provide an adequate level of security for the risk of processing the personal data provided. However, the user should be aware that security measures on the internet are not infallible, and although we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss, or breaches will never occur.
13. Accuracy of personal data
The interested party guarantees that the data provided is true, accurate, complete, and up to date; and commits to informing us of any changes regarding the data provided through the channels enabled for this purpose, as indicated in point one of this policy. They will be responsible for any direct or indirect damage caused by failure to comply with this obligation.
In the event that the user provides data from third parties, they declare that they have obtained consent from the interested parties and commit to providing them with the information contained in this clause, exempting the organization from any responsibility arising from non-compliance with this obligation.
14. SOCIAL NETWORKS
Social networks are part of the daily life of many internet users, and for this reason, the Entity has created different profiles on some of them.
All users visiting our website have the opportunity to join our social networks or groups.
However, you should be aware that unless we ask for your data directly (e.g., through marketing actions, contests, promotions, or any other valid method), your data will belong to the respective social network, so we recommend that you carefully read their terms of use and privacy policies, as well as ensure that you configure your preferences regarding data processing.
15. Privacy Policy Updates
This privacy policy was updated in January 2025. The ENTITY reserves the right to modify its data protection policy in case of changes in current legislation, jurisprudential doctrine, or for business-related reasons. If any changes are made to this policy, the new text will be published at this same address.
If you have any questions regarding this policy, you can contact the Data Controller via postal mail or email as indicated at the header.