AGORA
Social & digital media monitoring solution
Smart Social & Digital Media Monitoring For Businesses
Make the noise go away, find out what your customers think about your brand and get insights about their needs. Sentiment Analysis, Pinpoint Influencers and download reports.
All in real-time!
AGORA of DAIL Software
The fastest and most efficient tool for monitoring Social and Digital media.
Digital Media
AGORA monitors data from more than 1500 international channels, magazines and blogs so you can extract the information you really need. You can include the most important blogs in your industry and other sites of interest to your company.
Sociales Media
Transform your CX and improve customer interactions. AGORA extracts information from YouTube, Twitter, Facebook ... So you can discover what people say about your brand and take action in real time.
Main Features
Powered by Artificial Intelligence (AI) and Natural Language Processing (NLP), AGORA extracts data from social media and international online sources to give you real-time access to key information about your brand .
Sentiment Analysis
Automatic Sentiment Analysis. Classify mentions (positive, negative, neutral) for better understanding of your audience.
Message Analysis
Automatic message classification according to user intention (questions, complaints, suggestions, assistance, ...).
Spot "haters"
Discover users that systematically show negative or hostile attitudes towards your brand.
Alerts
Generate alerts for detailed content or specific users. Point team members to audit the alerts.
Measure Influencers
Pinpoint influencers, connect with them and monitor their accounts
Discover Topics
Semantic analysis to learn about the main topics your customers take part in daily basis.
User's Habits
Find out the habits of your audience to keep a better understanding of their behaviour towards your brand
Content monitoring
Be the first to know when something goes viral! Measure post engagement and followers.
Geolocation
Get the geographic location of both the user and the message posted.
Interactive reports
Use our interactive reports for an easy understanding of the data, or create your own ones based on your key performance metrics.
SUCESS STORIES
Proveedor líder mundial de soluciones flexibles de compras electrónicas necesita realizar un análisis constante del mercado y su posicionamiento, así como conocer la repercusión de algunos topics específicos.
Con la contratación de AGORA, puede conocer en todo momento la repercusión de los topics de su interés y conocer su posicionamiento en el mercado con respecto a sus competidores.
Cadena de supermercados internacional de origen alemán necesita conocer la opinión tanto de sus clientes como conocer las acciones y reputación online de la competencia en tiempo real.
Esta cadena incorpora AGORA a su departamento de marketing con el objetivo de optimizar el Servicio de Atención al Cliente, campañas de marketing e identificar nuevas oportunidades de negocio.
Indie PR es una agencia de comunicación que ofrece a sus clientes consejos para crear y reforzar su imagen a través de la implementación de estrategias de comunicación offline y online.
Indie PR utiliza AGORA para conocer qué se dice en las redes sociales de sus clientes y poder así desarrollar una estrategia de posicionamiento más personalizada y alcanzar los objetivos de sus clientes.